Delivery Information

We offer three delivery services; Local, Nationwide and Bulky Delivery. The delivery service you are eligible for depends on your delivery address and the products in your shopping basket. Read on for more information regarding Local, National and Bulky. For a more accurate price simply use the "Calculate Delivery" option in your shopping basket.

If you require any help with your order please email mcdirect@manninghamconcrete.co.uk and we'll be happy to help. Alternatively please call 01274 548861 Extension 1.

LOCAL Delivery

Weekday Delivery is free to our Local Delivery radius over £100+vat*

*THE STUFF YOU NEED TO KNOW ABOUT LOCAL DELIVERY:

        • Delivery is dependent on availability and is not guaranteed until you receive a call, text or email to confirm the order has been processed and booked in.
        • If your address falls outside our delivery radius (See postcodes below or delivery tables above) please send an email to mcdirect@manninghamconcrete.co.uk or call 01274 548861 for a tailored quote within 24 hours.
        • Delivery date and time is always dependant on availability and is only guaranteed once we have confirmed your delivery window.
        • Delivery will be to the nearest hard standing surface. Due to insurance guidelines we are unable to enter private residences.
        • If an order is placed after Saturday 12pm or anytime Sunday, the earliest we can schedule delivery online is the following Tuesday. If you require earlier please call 01274 493311.

UK Delivery

We offer two national delivery services; Nationwide and Bulky. All products are labeled either Green Nationwide Delivery or Red Bulky Delivery. The delivery service you are eligible for depends on your delivery address and the products in your shopping basket. For a more accurate price simply use the "Calculate Delivery" option in your shopping basket.

If you require any help with your order please email mcdirect@manninghamconcrete.co.uk and we'll be happy to help. Alternatively please call 01274 548861 Extension 1.

NATIONWIDE DELIVERY


We offer an Economy 2-3 day service as standard across all our products with a Green National Delivery Label. If you're basket contains any "Bulky" products then we will need to quote for delivery before the order can be placed. For a more accurate price please use the "Calculate Delivery" option in your shopping basket.

If you require any help with your order please email mcdirect@manninghamconcrete.co.uk and we'll be happy to help. Alternatively please call 01274 548861 Extension 1.

BULKY DELIVERY

We now offer delivery nationwide via third party couriers on Bulky products. On Checkout If your postcodes lies outside of our own vehicle delivery radius simply send an email to mcdirect@manninghamconcrete.co.uk with the products, quantities and your delivery postcode (A screenshot of your shopping basket is fine), we'll be in touch within 24 hours to provide a tailored quote based on your location and shopping basket.


*THE STUFF YOU NEED TO KNOW ABOUT NATIONAL DELIVERY:

              • Delivery is made by one of our courier partners.
              • We run a 2-day weekday delivery. For example, if your order is processed before midday Monday it will be with you on Wednesday.
              • Someone is required to be on site to accept delivery, our courier will call to arrange a time window. If delivery cannot be made a redelivery/return charge is applicable to the customer.
              • Delivery is kerbside and if delivered by our pallet courier will be made by a tail lift and pallet truck.
              • Delivery cannot be made on steep inclines/decline for safety purposes.
              • Our returns policy is for customers to organise for products to be returned back to us. On receipt, we provide a full product refund - once we have assessed product condition.
              • Payment for National deliveries can be made in full via BACs or Direct Transfer. Alternatively, payment can be made online and the delivery charge can be paid separately via Card over the phone.

 

CLICK & COLLECT

When you choose to “click & collect” your order, the standard Click & Collect service takes up to 24Hours. If we do not have the product in stock, then, in this case, we will send you an email to inform you of your expected collection date.

How it works:

Step 1. Place your order online. 
As part of the checkout process, you will be offered the choice of home delivery or Click & Collect (Please check the individual product page(s) to see whether the item is available for this service).

Step 2. We will send you an order confirmation email.
Please collect your order within 5 days of receiving 'Ready for collection' email. Your order reference number will be included in this email.

Step 3. What to bring when collecting your order. 
Please bring a copy of your 'Your order is ready for collection' email (either printed or on a device) together with a proof of ID (Bank card or any form of ID).

Step 4. Please head to the Click & Collect collection point to pick up your order - 
Our Collection point will be our Hardware department at the Cemetery road branch. Alternatively, please ask any member of staff upon your arrival at the store.

 Someone else collecting:

If you would like someone else to collect your order on your behalf, please send us an email to mcdirect@manninghamconcrete.co.uk, and the person who is collecting needs to bring a copy of the 'Your order is ready for collection' email (either printed or on a device) as well as their own photo ID.

Collection deadline:

Please collect your order within 5 days of receiving 'Your order is ready for collection' email. We will send you a reminder that your order is awaiting collection after 3 days from the confirmation email date. After 5 days your items will be returned to stock and you will be refunded. Please note it may take (from) 3 – 5 working days to credit your account.