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WE UNDERSTAND THAT JOB SPECS CAN CHANGE AND GOODS CAN BE SURPLUS TO REQUIREMENTS.
An order can be cancelled at any point prior to it being dispatched and you will receive a full refund. To cancel orders simply call us on 01274 493311 or email email@example.com
You can return any unused product to us in its original condition i.e. Unopened packaging for a refund within 30 days of delivery.
However this right to return does not apply to bespoke or made to measure products.
If you wish to return a product after it has been delivered, you will be responsible for returning the product to us at your cost by either of the following methods:
Free returns to store
Arrange for a product to be collected by e-mailing firstname.lastname@example.org with your order number and details of the product to be returned. We will arrange for the collection of the product. Please note that there will be a minimum charge payable by you of £25 for this service, which may rise depending on your location and product type.
All refunds for returned products will be processed within 30 days and will be made to the account/payment method used to purchase the product.
In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 48 hours of it being delivered to you.
FOR MORE INFORMATION ON RETURNS PLEASE SEE OUR TERMS & CONDITIONS